CORRESPONDENCE & ENQUIRIES
The EBM Customer Support Team are standing by, ready to receive your enquiry!
Our dedicated team of professionals operate from our Harlow office, 7 days a week, 52 weeks a year, minus weekends, bank holidays, and a smattering of Mondays, Fridays and extended school runs. Average response time is 2 to 8 weeks depending on contact method, server issues, smudged forms and the postal service.
ELECTRONIC MAIL
Click the virtual computing email button at the foot of this page to copy the Essex Business Machines Customer Support Team's electronic mail address to your computer's virtual clipboard.
Then paste the electronic mail address into your favourite electronic mail software program and write us an electronic letter.
BY TELEGRAM
Address all telegrams to MARGARET (ACCOUNTS). Please be aware that Margaret considers block capitals to be "shouting".
BY TELEPHONE - 01632 960111
Fault reported on line since 1991. Graham Armitage had a look and said it is probably fine. Barry Eldridge had a look at Graham and said Graham probably isn't.
IN PERSON
Visitors are welcome at our head office between the hours of 9.00am and 9.15am, Monday to Wednesday exclusive. Please report to reception on the ground floor and ask for Doreen.
Please be aware that Doreen has left. In the incident that Doreen has left, please ask for Dawn. Please be aware that Dawn has also left. In the incident that Dawn has left, please ask for Doreen.
Photography is not permitted in the boardroom, the cafeteria, the third-floor stationery cupboard, or anywhere where photography is permitted.
CONTACT
The EBM contact button is below.
If you have experienced a crash while using the System/800, attach the most recent debug_*.txt file from your S800 folder. Our crack team of COMPUTER ERROR investigators may not be able to investigate the problem without this file.